Yamaha Music Malaysia Warranty Site
YourSelected Item
Just go to ewarranty.my.yamaha.com and follow the few simple steps and instructions.
A notification email will be sent to you upon successful registration.
Yes, certain product comes with few components to make a complete working set. Please register all the component models individually. Illustrated by below example;
AV Set MCR-840 (as stated on your purchase invoice or Delivery Note but is not tagged with any Serial Number) consists of DVD-840, R-840 and NS-BP300 to make a complete working set. e-Warranty registration is needed for DVD-840, R-840 and NS-BP300 respectively.
Yes, you can if you update our Service Centre accordingly. Failing so may result your warranty null and void.
Customer will still enjoy the regular warranty term, provided the customer could present the purchase invoice to the ASC when making a warranty claim. However, this customer will not enjoy the EXTRA 6 months warranty extension which is only exclusive for e-warranty registration.
Kindly refer to the HELP page.
You may contact us at 03-78030900 and ask to be connected to Technical Department.
Generally, the warranty duration is one year for electronic and acoustic products which are qualified for warranty. Acoustic Piano is given six years warranty. Please refer to the warranty duration table under section Terms & Conditions.
Yes, we do. We appreciate your kind effort in doing e-registration. You will be given a 6 months extended warranty if you register the e-warranty within 60 days from your date of purchase.
If you have registered for our e-warranty, please present your good for repair to the nearest Yamaha Authorised Service Centre, refer to page Authorized Service Centre for details. Our authorized technicians will be able to help to verify your product’s warranty expiry date.
No hard copy of the e-warranty certificate is required as your record has been captured into our data base. You may however be asked by Authorized Service Centre to present the original purchase invoice as further verification if needed. If you have not registered for the e-warranty, it is mandatory for you to present your purchase invoice to the Authorized Service Centre (ASC)
You may notice the expiry date from the email notification that we send you at the time of successful registration or you may at any time click the “CHECK WARRANTY STATUS” button at our e-warranty page, key-in your good Serial Number to check its Warranty Expiry date.
Yes, this warranty is only limited to Malaysia, the country of purchase.
Kindly refer to the Warranty terms and conditions for details. There are certain products not covered under the e-warranty, and you can’t proceed for e-warranty registration of these products.
Exceptions and exclusions are spelled clearly under the Warranty Terms and Conditions. Kindly refer to that section for further details
No, as stated in the Terms and Conditions clause 5 (a) under the Warranty section
Upon successful registration, an automatic mail notification will be sent to the nearest ASC and the ASC will call you for tuning appointment.
Yes, the same ASC will call and make appointment with you for the second free tuning service
Tuning Vouchers will no longer be issued and hence the need for verification via the vouchers is abolished. Not unless you still have the previously issued voucher pending 2nd free tuning service prior to the implementation of this e-warranty registration system.
